Linux, FreeBSD, Juniper, Cisco / Network security articles and troubleshooting guides

FAQ
It is currently Wed Nov 13, 2019 4:32 pm


Username:
Subject:
Message body:
Enter your message here, it may contain no more than 60000 characters. 

Smilies
:D :) ;) :( :o :shock: :? 8-) :lol: :x :P :oops: :cry: :evil: :twisted: :roll: :!: :?: :idea: :arrow: :| :mrgreen: :geek: :ugeek:
Font size:
 
Font colour
Options:
BBCode is ON
[img] is ON
[flash] is OFF
[url] is ON
Smilies are ON
Disable BBCode
Disable smilies
Do not automatically parse URLs
Confirmation code
Confirmation code:
In an effort to prevent automatic submissions, we require that you enter both of the words displayed into the text field underneath.
     

Topic review - Juniper SRX - How to collect RSI (Request Support Information) to provide it to Juniper TAC
Author Message
Post subject: Juniper SRX - How to collect RSI (Request Support Information) to provide it to Juniper TAC  |  Post Posted: Fri Jul 12, 2013 9:46 am
Code:
user@srx-220> request support information | save RSI-11-07-2013.txt
Wrote 21585 lines of output to 'RSI-11-07-2013.txt'

user@srx-220>
user@srx-220> file archive compress source /cf/var/home/user/RSI-11-07-2013.txt destination /cf/var/home/user/RSI-11-07-2013.txt.tgz
/usr/bin/tar: Removing leading `/' from member names

user@srx-220>


If relative path is given to "save" command (Unix absolute path starts with a forward slash [/]), it will have the file in user's home directory (as seen above). You can save the RSI to "/var/tmp/" and use relative file name to "file archive":

Code:
user@srx-220> request support information | save /var/tmp/RSI-11-07-2013.txt
Wrote 21585 lines of output to '/var/tmp/RSI-11-07-2013.txt'

user@srx-220> file archive compress source RSI-11-07-2013.txt destination RSI-11-07-2013.txt.tgz
/usr/bin/tar: Removing leading `/' from member names


Resulting tgz file should be provided to JTAC engineer and then removed from the filesystem (as well as uncompressed file) to preserve space, specially if it is a branch device.
Jump to:  
News News Site map Site map SitemapIndex SitemapIndex RSS Feed RSS Feed Channel list Channel list


Delete all board cookies | The team | All times are UTC - 5 hours [ DST ]



phpBB SEO