Linux, FreeBSD, Juniper, Cisco / Network security articles and troubleshooting guides

FAQ
It is currently Wed Oct 18, 2017 5:10 pm


Author Message
mandrei99
Post  Post subject: Juniper SRX - How to collect RSI (Request Support Information) to provide it to Juniper TAC  |  Posted: Fri Jul 12, 2013 9:46 am

Joined: Tue Aug 04, 2009 9:16 am
Posts: 245

Offline
 

Juniper SRX - How to collect RSI (Request Support Information) to provide it to Juniper TAC

Code:
user@srx-220> request support information | save RSI-11-07-2013.txt
Wrote 21585 lines of output to 'RSI-11-07-2013.txt'

user@srx-220>
user@srx-220> file archive compress source /cf/var/home/user/RSI-11-07-2013.txt destination /cf/var/home/user/RSI-11-07-2013.txt.tgz
/usr/bin/tar: Removing leading `/' from member names

user@srx-220>


If relative path is given to "save" command (Unix absolute path starts with a forward slash [/]), it will have the file in user's home directory (as seen above). You can save the RSI to "/var/tmp/" and use relative file name to "file archive":

Code:
user@srx-220> request support information | save /var/tmp/RSI-11-07-2013.txt
Wrote 21585 lines of output to '/var/tmp/RSI-11-07-2013.txt'

user@srx-220> file archive compress source RSI-11-07-2013.txt destination RSI-11-07-2013.txt.tgz
/usr/bin/tar: Removing leading `/' from member names


Resulting tgz file should be provided to JTAC engineer and then removed from the filesystem (as well as uncompressed file) to preserve space, specially if it is a branch device.





Top
Display posts from previous:  Sort by  
E-mail friendPrint view

Topics related to - "Juniper SRX - How to collect RSI (Request Support Information) to provide it to Juniper TAC"
 Topics   Author   Replies   Views   Last post 
There are no new unread posts for this topic. Juniper SRX: How to access/vty on the PFE from CLI

mandrei99

0

3498

Mon Jan 26, 2015 6:39 am

mandrei99 View the latest post

There are no new unread posts for this topic. Juniper SRX cluster - How the hostname is configured

mandrei99

0

2881

Sat Jan 31, 2015 7:04 pm

mandrei99 View the latest post

There are no new unread posts for this topic. Juniper SRX PPPoE configuration for RCS RDS provider in Romania

mandrei99

0

1562

Fri Jan 09, 2015 8:21 am

mandrei99 View the latest post

There are no new unread posts for this topic. Attachment(s) Squid http(s) transparent proxy with Juniper SRX | part 1

mandrei99

0

6744

Fri May 03, 2013 4:30 pm

mandrei99 View the latest post

There are no new unread posts for this topic. Squid http(s) transparent proxy with Juniper SRX | part 2

mandrei99

0

4839

Tue May 21, 2013 5:58 am

mandrei99 View the latest post

There are no new unread posts for this topic. Attachment(s) Squid http(s) transparent proxy with Juniper SRX | part 3

mandrei99

0

4808

Fri May 24, 2013 8:32 am

mandrei99 View the latest post

There are no new unread posts for this topic. Juniper - SRX: SNMP monitoring of interface input output bytes per second

mandrei99

0

6890

Wed Oct 16, 2013 9:45 am

mandrei99 View the latest post

There are no new unread posts for this topic. How to monitor CPU usage and flow sessions via SNMP - Juniper SRX Branch - 12.1X44

mandrei99

0

9130

Tue Jun 18, 2013 6:13 pm

mandrei99 View the latest post

There are no new unread posts for this topic. Juniper Firefly (vSRX) 12.1X47 chassis cluster under Vmware ESXi5.5

mandrei99

0

11694

Sun Feb 22, 2015 9:47 pm

mandrei99 View the latest post

There are no new unread posts for this topic. Attachment(s) Juniper SRX Branch - Blocking HTTPS websites using the AppFW (application-firewall) feature - Part 1

mandrei99

0

7766

Sat Jul 27, 2013 3:48 pm

mandrei99 View the latest post

 

Who is online
Users browsing this forum: No registered users and 0 guests
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum
Jump to:  
News News Site map Site map SitemapIndex SitemapIndex RSS Feed RSS Feed Channel list Channel list


Delete all board cookies | The team | All times are UTC - 5 hours [ DST ]



phpBB SEO